Angel Heart Homecare Testimonials


Dear Terry,

I wanted to write to you and let you know how much we appreciate all you did to help us care for Mom and to locate a place to care for her once she was no longer able to stay in her home.

The folks you sent to us for in-home care made all the difference and showed sincere interest in all aspects of Mom’s well-being. It certainly took a physical and emotional load off of our family and, at the same time, gave her greater care and enjoyment.

When it became clear to us that the time was coming when she should no longer be living alone, your assistance in making that decision and finding the right assisted living facility was invaluable. In our view, you went well beyond any reasonable expectations we had to ensure we were comfortable with both our decision and the results. Your sincerity and care were well beyond anything we could have anticipated and we will be forever grateful to you for your service to Mom and to our family. I can only hope and pray that more folks will find you and be able to experience what we experienced.

Sincere Thanks.


Dear Terry,

I wanted to let you know how blessed my family has been to have worked with you and your team over the last five years. You and your team helped take care of my parents in the latter years of their lives. This allowed us to keep them in their own home and improve their quality of life instead of having to place them in assisted living or a nursing home. As I look back, your team provided a peace of mind and comfort for me and my family during these trying times. Some of the specific things that helped us include:

1. You and your nurse came in and spent time talking with us to determine an appropriate level of care and devise a plan.

2. You carefully screened care givers to provide the most appropriate person for our needs and the needs of our parents. We had used several other services in the past and always had difficulty getting qualified care givers.

3. You monitored our parents’ health and activity on a daily basis and let us know of any changes and items that needed attention.

4. You provided us with the information needed to give to the doctors to assist in the changing needs of our parents as they aged. This was most notable in the latter days of my father’s life as he battled dementia/Alzheimer.

5. You educated us in the short, mid, and long term effects of the disease and helped us manage our expectations.

6. You made sure that the care givers took care of our parent’s needs and wants including: taking them to the doctor and physical therapy; shopping; keeping a clean and orderly home; and keeping them mentally challenged on a daily basis.

7. You continually monitored our parent’s needs and adjusted their plan of care on a regular basis, sometimes on a daily and weekly basis.

8. You helped us manage the collection of payment from the insurance company.

9. You helped us select and monitor the hospice care for my dad.

I know this does not cover all the day-to-day things that you and your team did for us, but only a few of the items that allowed us to care for our parents in a loving and respectful way. We were certainly blessed to have you and your team on our side as we worked through these difficult times. I don’t know if we could have done without you and will recommend you and your team to anyone we see.

Again, thank you for your service and friendship. God Bless you and your team.

Jim Mock


Dear Terry,

I'm writing to confirm that the care you provided for my wife Marilee for several months last year was beyond what expected. Prior to using Angel Heart, we used another agency. The problem was they just couldn't come up with caregivers that would stay on the job. In the course of three or four months we went through at least ten to twelve different people.

In using Angel Heart we experienced the following:

We had primarily two young ladies who expressed love for Marilee, and were loved by her.

They also were very willing to go above and beyond in helping with housekeeping. . When times arose that one of them was unable to come, you always had someone as a substitute.

You were also in constant contact by phone to assure our satisfaction.

Terry, I just want to compliment you on a job well done, and you can feel free to use me as a reference.

Most Sincerely,

John E. (Jack) Eaton


We highly recommend Angel Heart Homecare. We have had their services for 8 months and are pleased with the care given by our caregiver, Victoria Campbell, who comes to us 5 days a week. She provides care for husband, Richard and also for me, Helen, when need arises. She is excellent in everything she does.

We have also known Terry Lee, CSA for quite some time as he and his wife used to live in Ashton Woods. When we were looking for someone to help us, we immediately thought of Terry because we knew we could trust him to do what is best for us. This has been proven true because every three months, he comes with a nurse to evaluate the progress that Richard has made or lack of.

In other words, this agency does not provide initial services and then forget about the client.

Again, we think one can’t go wrong in the choice of this excellent agency.

Sincerely,

Helen and Richard Jones


We were all very impressed with Jessica when we first met her, but as time has gone by we have had opportunity to spend more time with her and get to know her.

I want to make sure you are aware of some of her traits — they are all exemplary! She is thoughtful — always puts Mother’s needs first; knowledgeable — she has training, experience and God-given talent; ministering really looks first-natured in her; caring — repeatedly shows her genuine concern for Mother’s wellbeing; courteous — in everything she does; conscientious — always arrives on time and isn't preoccupied with what time she should be leaving; loving — she has started calling Mother “Mama"; we all see that as very endearing; pro-active — when there are chores to do she is not only willing to do them, but does them without being asked; trustworthy — we trust her with every aspect of Mother’s care. We see her as very qualified and level-headed; genuine — over the weeks that she has been helping us, we have learned a little about who she is. There is nothing we would change about how she helps, what she says, or what she does.

Mother has been preoccupied with cleanliness and Jessica respects that and does whatever she can to ease Mother’s concerns.

As we have talked before, she is truly an asset to Angel Heart. I want you to know some of our thoughts. We really appreciate having her with Mother. We feel very blessed both having Angel Heart Homecare on our side and having Jessica as our care giver.

Thank you both to you, Jennifer and others that may make your service exemplary.


Dear Terry,

I wanted to send you a quick note to let you know I appreciate the service you provide and equally important the way you provide it. Last year I called you to let you know that my mom and dad were having some health issues and needed some help. You were able to provide competent people and were able to do that according to the schedule that worked best for my parents. The people you provided were also friendly and professional.

While I would not wish the same circumstances on others, I would have no problem recommending your services to others.

Thank you for helping in a time of need.


Dear Terry,

I wanted to write to you and let you know how much we appreciate all you did to help us care for Mom and to locate a place to care for her once she was no longer able to stay in her home.

The folks you sent to us for in-home care made all the difference and showed sincere interest in all aspects of Mom’s well-being. It certainly took a physical and emotional load off of our family and, at the same time, gave her greater care and enjoyment.

When it became clear to us that the time was coming when she should no longer be living alone, your assistance in making that decision and finding the right assisted living facility was invaluable. In our view, you went well beyond any reasonable expectations we had to ensure we were comfortable with both our decision and the results. Your sincerity and care were well beyond anything we could have anticipated and we will be forever grateful to you for your service to Mom and to our family. I can only hope and pray that more folks will find you and be able to experience what we experienced.

Sincere Thanks,

Jeff Williams


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To Whom It May Concern:

It is my privilege to recommend Terry Lee and Angel Heart Homecare. Terry provided care for my mother as far back as 2008 before going out on his own and forming Angel Heart. Our family appreciated the care and concern Terry provided in identifying just the right caregivers for Mom, and he was always available to take our calls if we had questions. Terry was flexible with our scheduling of needed hours, and worked with us to schedule those caregivers who Mom grew particularly attached to. The Angel Heart caregivers became family, and even three months following Mom's passing we remain in contact.

Sincerely,

Scott A. Rutherford, CPA, CFP®


Terry,

Thank you for your message the other day. I appreciate your kind words about my mom. Thank you for working with me to get care set up for her and for helping us along the way. We really feel so grateful to have had Ms. Winsome assigned to us. My dad thinks that God had a hand in that – as she showed so much kindness and care and love toward my mom and our family. Ms. Winsome always went the extra mile and went above and beyond the call of duty every day. She never failed to greet my mom with a hug and a smile. She read to her from books and the newspaper, sang to her, and talked to her (even when my mom could no longer respond to anything) about the TV shows, movies, and other things going on. She prayed for her and sang songs softly while my mom slept. She never left in the afternoon without saying, “Ms. Jean, I will pray for you tonight and I will see you again in the morning, God-willing.” She embraced my sons as if she was their grandmother and indulged their silly songs and crayon-drawn pictures for her. My sister and I so enjoyed getting to know Winsome and spending hours with her on the weekends. Most of all, Ms. Winsome was a loving helper to my dad. She talked to him and cared for him just as much as she did for my mom. She was such a kind, loving, caring presence in my parents’ house and we all miss her deeply already. My sons asked whether they will get to watch movies with Ms. Winsome this weekend. Even after my mom passed away, Ms. Winsome has called to check in on my Dad and Jo (the dog). She is such a special person and the care she provided was so tender and caring and loving. She treated my mom with the highest respect and allowed her to retain some dignity during what was otherwise a terrible time. She never did anything to my mom without softly first explaining to my mom (who may not have even been able to understand) what she was about to do. The hospice nurse told us, on several occasions, that she has rarely seen a caregiver as caring and helpful and knowledgeable and interested how to better care for a sick person as is Winsome. We cannot say enough good things about Winsome and about what a wonderful person she is. Even though she was with us only for a few months, she became such a part of our family and of our hearts. You really have a special person in Ms. Winsome. Thank you again for sending her to us and for helping everything to run smoothly with insurance and care.

Sincerely,

Lee Ann Anand


Hali and Terry,

My dad just called me at work and asked me to write to you to tell you how extremely happy he is to have Ms. Winsome working with my mom every day. He said that she gets along very well with both of them and really tries to engage my mom by reading to her, singing to her, and going the “extra mile” to be present with her. She has shown such kindness to my mom and dad and she is sincere and devoted to caring for others. She definitely seems to go above and beyond the call of duty in her effort to care for my mom. She also fits in well when we have more family around on Saturdays. My dad is so happy that she is now assigned to them 6 days a week. (The hospice nurse who came today also commented to my dad about how wonderful Winsome is).

He wanted me to pass along (for him) how happy he is with Winsome and he also asked me to ask you whether, if it is at all possible and if Ms. Winsome agrees, that she be my mom’s sole caregiver until she passes away (vs. having her changed to another family and a different caregiver brought in). (Obviously if a substitute is needed here and there, he will understand).

Thank you for sending Winsome to us!

Lee Ann Anand